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SCHOOL POLICIES
terms and conditions

  • All students must sign a release waiver and or a declaration of fitness.
  • All students under the age of 10 must have a parent or legal guardian present for the day.
  • Any and all medical conditions must be disclosed to our staff.
  • All students must know how to swim.
  • All costs include surfboards, wax, lycra surf-shirt, and professional surf instruction.
  • You are always welcome to bring and learn on your own surfboard.
  • You must pre-register to guarantee the surf lesson day and time of your choosing.
  • Sorry no Personal checks are accepted.
  • For your convenience, Master Card, VISA, and Discover are all accepted and Credit Card payments can be made via the phone or online.
  • Payments and deposits are non-refundable.
  • Our surf instructors are all professionals and will have final say over the wave and surf conditions.
  • In the event of bad weather (Thunder, Lightning, or Hurricane) the surf lesson will be re-scheduled. Rain, cold air, or cloudy skies do not constitute bad weather.
  • Rain cleans up the surf making it better therefore we do not cancel lessons or clinics due to rain.
  • For Clinics or Private lessons, we suggest arriving at least 30 minutes early for proper prep-time.
  • Instructors wait a maximum of 30minutes for students from the appointed start time.
  • There is no refund for no-shows.
  • If you call in sick on the day of your lesson and need to cancel, refunds only with a doctor's note.
  • Always bring sunscreen, a swimsuit, a towel, water, a light snack, and any other items you might want.
  • Your session may be photographed or videotaped by our staff. All Images produced are the property of the photographer and/or Maui Sports Unlimited LLC.
  • Prices are subject to change.
  • Private lesson prices do not include equipment, gratuity or traveling time.
  • Private surfaris duration will include traveling time from the meeting place to the surfing destinations.
  • Instructor traveling time to Private lessons held off-site will be added to the lesson time.
  • Preventable accidental damage to equipment by the student will be paid for by the student.
  • Tipping Instructors and giving gratuities: tips between 10% to 20% of the lesson price is average.
  • Where possible please tip your instructor directly at the end of your lesson (Cash tips are preferable).
  • Instructors are not allowed to accept verbal gratuities added to credit card bills.
  • You may call in to office to add a tip to your credit card bill.
  • Instructors should not be tipped in alcohol, intoxicants or contraband.
  • Written letters of appreciation are always welcome.
  • Any complaints regarding lessons or instructor conduct should be directed to the office immediately.
  • Our camps and lessons adhere to a "Play Nice policy". Participants displaying an aggressive attitude or bad behavior to others will be ejected from the lesson, without refund for any unused lesson.
Lessons are paid for at the time of the booking. We accept credit cards, and can make your reservation over the phone or at the store. *There are no walk up lessons available at the locations.
4.17% State tax is added to every lesson. Prices quoted do not include tax.
24hour notice is required for any cancellation.
Please let us know your age, size and physical condition when making your booking. The participant is responsible for determining their fitness and the suitability for the activity.
Surfing, windsurfing and kiteboarding are strenuous activities, and require reasonable flexibility and agility. So consult your doctor prior to participation in any activity. Alert your instructor, if you have any medical conditions. All participants must be able to swim! (no exceptions).

Please do not consume alcohol prior to the lesson. Instructors have the right to refuse a lesson to anyone that has been drinking.

 
Bookings (808) 280-7060    -    School Policies    -    Email: info@mauisportsunlimited.com